Twitter Is Better Than Calling Customer Service
2008 December 10
This was in my inbox an hour after Tweating about the networks cumbersome story submission process.
LinkedIn has been trying unsuccessfully to solve my login issue, via complaint tickets, all week. I’ll try Twittering it and see what happens.
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Great to see the power of social networking in action! Goes to show that individuals voices can be heard through this medium.
Another way web 2.0 is empowering the user.